How to Consign
The first step in consigning furniture with us is to email pictures of the items you are looking to consign. Please include as much information as possible on all of the items. Such as the manufacture, how old it is, any damage to it, time-frame looking to consign, and if you want us to pick it up (charges apply) or to schedule a drop-off appointment. We will get back with you within 24 - 48 hours. (Weekends you can expect a response on Monday)
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Consignment is the process of a seller (consignor) hiring someone (a consignee) to sell merchandise, usually in a consignment shop. For larger merchandise (furniture, rugs, large artwork, etc) our shop asks to see pictures of the items first to determine if the items are something we would be interested in. If someone is not able to email pictures they are welcome to stop in the store with photos. For smaller items like decorative accessories, we require that an appointment be made. We accept appointments Monday through Saturday 10:30AM to 5:00PM. Like most consignment businesses we do not accept walk-in consignment. We book our appointments very tightly and it is not fair to someone with an appointment to be asked to wait while we handle unexpected merchandise. Many people have difficulty understanding that if they only have one piece why we will not take it without an appointment. Typically, on any given day, 10-20 people ask us to take only one item without an appointment and it can create chaos in the store.
Pricing is determined with research, our knowledge of previous sales and working with the consignor. Determining factors for assessing value are age, condition, and current relevance along with the market for that category. We will not take merchandise that we feel is over priced or in poor condition or that we feel will not sell within the term of the agreement. Our ultimate goal is to use our knowledge about our market to price items properly so that they sell in the first 30 days they are here. That does not mean under pricing. We are very aware that we are trying to gain the best price for an object for the consignor, however, when items are over priced they tend to sit and go through their contract reductions which ultimately leads to a lower sale price which means less to our consignor as well as the store. Proper, aggressive pricing is the most profitable for both Encore and our consignors.
We do create a consignment agreement. Our consignment agreements are very clear without any fine print. Unfortunately, many people do not read it and don't realize that the terms of the agreement are very important. For example, there is an expiration to the agreement and any merchandise left beyond expiration becomes the property of the store. There are automatic mark downs in price over time. Checks for the previous months sales are always available on the 15th of the month for pick up at the store.
One of the questions we typically ask our consigner’s when they are starting the consignment process with us is if they know the manufacturer of the piece they are looking to consign. That information is not only helpful to us for pricing but also in marketing for resale as well. If the piece has a name that is recognizable and associated with quality it helps people take comfort in knowing what they are buying. It also helps people have a greater understanding of what that piece would have sold for in the retail world and lets them know that they are getting a quality piece of furniture at a great price.
With an amazing turnaround of up to half of our inventory being sold weekly, and our notoriety and loyal following, consignors consider us to be Florida’s best outlet to sell their home furnishings and decor.